Security Focused CCM and CX
Ironclad CCM and CX Software and Services
Specializing in Rust, Java, Perl, and the Precisely®1 EngageOne™1 Suite, Ironwood CCM is open to Customer Communications Management and Customer Experience consulting
opportunities. With over 25 years of experience in the field, our team of experts can help you
with:
- Document Composition
- Document Archiving
- e-Mail Composition and Delivery
- SMS/MMS Messaging, Data Processing
- Migrations of CCM Platforms
- Performance Planning
- Custom Integration strategy, designs, leadership, and development
- Automation, Scripting, Validation, and Reporting
- API Integrations
- CCM Software Installation and Upgrade
- Custom Software Enhancements
- OWASP Security Vulnerability Mitigation
- Health Checks
With a team comprising of founding members of the technology, Ironwood CCM offers uniquely
specialized skills in Vault
- Define Custom Indexing in Vault
- Finding and Resolving Performance Issues
- Index Rebuilds: Low-Risk and Near-Zero-Downtime with Back-Out Plan
- Define and Manage Profiles
- Optimized Resource Set Management using ExtractDeDuplication
- Font Substitution, Font Embedding, fonts.ini automation
- Document Metadata extraction (TLE, Data Scraping, side files) into Vault Journal format -
DIJ or Delimited
- Create Terms and Conditions overlays, Integrate into APIs and GUIs
- Historical Document Loads - Onboarding into Vault
- Bulk Document Exports - Sunsetting Vault